Shipping policy

INMO is committed to providing a smooth and reliable shipping experience. Please review our shipping policy below for information about shipping destinations, processing times, and shipping costs.

Shipping Destinations

INMO ships to selected countries and regions worldwide. Shipping availability depends on your delivery address.

Asia

Hong Kong, Japan, South Korea, Malaysia, the Philippines, Saudi Arabia, Singapore, Thailand, Taiwan, and Vietnam.

North America

The United States, Canada, and Mexico.

Europe

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom.

Oceania

Australia and New Zealand.

Order Processing & Shipping Time

Orders are typically processed and shipped within 10–15 business days. Orders are not processed or shipped on weekends or public holidays.

During peak periods or promotional events, processing may take longer than usual. If your order experiences a significant shipping delay, we will notify you by email.

Please note that order processing time is separate from transit time. Actual delivery times may vary depending on your destination and local delivery conditions.

Shipping Costs

We offer free shipping to the supported destinations listed above, with no minimum purchase required, except for the destinations listed below.

A shipping fee of $30 USD applies to:

Argentina
Brazil
Iceland
Norway
Alaska, Hawaii, and Puerto Rico (U.S.)

Shipping availability and fees may vary by delivery address. The final shipping cost will be displayed at checkout after you enter your shipping address.

Additional Information

Shipping fees: All fees listed above are in U.S. dollars.
Delivery delays: Delivery may take longer during holidays, peak seasons, or due to circumstances beyond our control.
Shipping address: Please ensure your shipping address is accurate and complete when placing your order.

If you have any questions about shipping, please contact our customer support team at support@inmo.com for assistance.

Wrong Address Disclaimer

The customer is responsible for ensuring that the shipping address entered is correct. We expedite processing and shipping times, so there is always a small window to correct incorrect shipping addresses. If you believe the shipping address you provided is incorrect, please get in touch with us immediately.

Undeliverable orders

Orders returned to us as undeliverable due to incorrect shipping information are Restocking fees determined by us are subject to payment.

Package lost/stolen

inmo.com is not responsible for lost or stolen packages. If your tracking information shows that your package has been delivered to your address, but you have yet to receive it, please report it to your local authorities.

Out-of-stock product process

In the event of a shortage, inmo.com has the following options.

inmo.com waits for all items to be in stock before shipping.

Import duties and taxes

Currently, our products are shipped to most countries with duty-free and free shipping.

If, while transacting with inmo.com, a situation arises you have the following options regarding taxes and import duties: You must pay the necessary fees when the item arrives in the destination country.

Acceptance

By visiting our website and placing an order, you voluntarily accept the terms of this Shipping Policy. contact information If you have any questions or comments, please get in touch with us via the following contact information:

Email: support@inmo.com